Contact GXGX
One inbox, read by a human. Max Curban answers reader mail personally and publishes corrections with a date.
Last reviewed: · Editor: Max Curban
Editorial & corrections
Response: 1–3 business days
Send the page URL and what you believe is wrong. Corrections are published at the top of the affected page.
Privacy & data requests
mcurban@gxgx.com — subject "Data request"
Response: within 15 days
Access, correction or erasure of personal data under the Data Privacy Act. See the privacy policy.
Partnerships
mcurban@gxgx.com — subject "Partnership"
Response: 3–5 business days
We do not sell ratings, reviews or placements. Terms are on the affiliate disclosure page.
Press
mcurban@gxgx.com — subject "Press"
Response: 2–4 business days
Commentary on Philippine iGaming, slot mechanics or player-protection policy.
What we can help with
- Explaining a bonus term, a wagering calculation or a game mechanic — start with the FAQ and the guides.
- Pointing you to the right escalation route for a payment dispute — the fix list is on the payments page.
- Correcting anything inaccurate on this site.
- Signposting free, confidential gambling support — see responsible gaming.
What we cannot help with
We are a publisher, not an operator. GXGX cannot access your casino account, release a withheld balance, reverse a deposit, verify your identity documents or overturn an operator's decision. If your withdrawal is stuck, work through the seven-point fix list, escalate to the operator in writing, and then to PAGCOR if it holds a Philippine licence.
Before you write
A lot of reader mail is already answered on the site. The 20-question FAQ, the games hub, the bonuses page and the beginner's guide between them cover most of it. If they do not, we genuinely want the question — it usually means a page needs improving.
More from GXGX
Twenty-three pages, all written for Philippine players and refreshed on the same editorial cycle.
AI-assisted content: this article was drafted with AI assistance and then reviewed, corrected and approved by Max Curban before publication. Figures, terms and legal points were checked by hand — see our editorial & AI disclaimer and review method.
Corrections make the site better
If a number, a term or a timing on GXGX is wrong, tell us. We publish the fix with a date rather than editing quietly.
Email mcurban@gxgx.com Read our standards
21+ only · Play for entertainment, never for income · Responsible gaming tools